Account Manager - Public Sector

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<div><b>Location: Remote Los Angeles, Field-Based</b></div><div><div><div><div><div><div><div><div><div><p><b><u>Los Angeles County, Santa Barbara County, Kern County</u></b></p><p></p><p><b>Ready to make a difference?  </b><br>ICF is seeking an experienced Account Manager to influence public sector local government agencies and contractors to identify energy efficiency opportunities and facilitate participation in energy efficiency programs in Southern California. The Account Manager will provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems. The position is home-based, but will require some travel to meet with contractors, vendors, and customers in Southern California. The position will be responsible for building and maintaining a Trade Ally network and account base that achieves same year savings and builds following year pipeline.  </p><p>The Account Manager position will be responsible for helping customers and trade allies understand the programs and incentives available to maximize their efficiency options. This will include working with end-users, dealers, and contractors to explain the benefits of efficiency measures and assisting customers through the enrollment process to achieve savings goals and establish repeat business through high quality customer service</p><p><br><b>Why you will love working here:</b><br><b>Quality of life:</b> Flexible workplace arrangements, work-life balance<br><b>Investment of the community:</b> Donation matching, volunteer opportunities<br><b>Investment in you: </b>Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan<br><b>And many, many more</b> (Ask your recruiter for more details!)</p><p></p><p><b>What you will be doing:</b></p><ul><li><p>Influence public sector property owners, property managers, customers, and contractors (mechanical, electrical, plumbing, and general) by conducting calls and face-to-face meetings daily to identify energy efficiency opportunities and facilitate participation in energy efficiency programs.</p></li><li><p>Provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems.</p></li><li><p>Responsible for building and maintaining an account base that achieves same year savings and builds following year pipelines.  </p></li><li><p>Contribute to the deployment of program marketing and outreach campaigns. </p></li><li><p>Help customers, distributors, trade allies, and all stakeholders understand the programs and incentives available as well as the benefits of the energy efficiency measures.</p></li><li><p>Contribute to the evolution of program strategies and the design of program features and services. </p></li><li><p>Perform presentations and orientations to prospective property owners, property managers, customers, and contractors at industry conferences and association events.  </p></li><li><p>Meet individual goals assigned to you and contribute to team goals. Team goals are aligned with customer expectations.</p></li><li><p>Create and present weekly and monthly summary reports for the program manager, ICF leadership, and/or the <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">client.   </span>   </p></li><li><p>Prepare status reports to accurately describe activities in the field and to monitor progress towards program goals on <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">contractor/consultant</span> participation and the completion of eligible projects. </p></li></ul><p></p><ul><li><p><b>What we need you to have (minimum qualifications): </b></p></li><li><p>Bachelor’s Degree with 2+ years of experience in sales, engineering, and/or energy efficiency or a high school diploma and 6+ years of related work experience with equipment or technology sales, engineering, and/or energy efficiency programs</p></li><li><p>Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check</p></li></ul><p></p><p><b>What we would like you to have (preferred skills): </b></p><ul><li><p>Experience in Energy Efficiency or Sustainability Consulting.</p></li><li><p>Experience with client management in the public sector.</p></li><li><p>Knowledge of common electric and gas equipment used in the multifamily sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc. </p></li><li><p>Familiarity with CRM systems such as Salesforce. </p></li><li><p>Ability to guide and influence customers to opt for cost-effective energy efficiency solutions. </p></li><li><p>Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector.</p></li><li><p>Excellent interpersonal skills with strong outreach and communications abilities.</p></li><li><p>Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent.</p></li><li><p>Well-developed phone presence and high comfort level in initiating conversations.</p></li><li><p>Excellent written communications skills.</p></li><li><p>Self-motivated with the ability to work independently.</p></li><li><p>Strong organizational skills.</p></li></ul></div></div></div></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><u><b>Working at ICF</b></u></p>ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><p><span><span>We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer</span><span>.</span><span><span> </span></span><span>Together, our employees are empowered to share their<span> </span></span><span>expertise</span><span><span> </span>and collaborate with others to achieve personal and professional goals. For more information, please read our </span></span><a href="https://www.icf.com/legal/equal-employment-opportunity" target="_blank" rel="noopener noreferrer"><u><span>EEO</span></u></a><span><span><span> </span>policy.</span></span></p><p></p><p><span>We will consider for employment qualified applicants with arrest and conviction records.</span></p><p><span> </span></p><p><span><span>Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with<span> </span></span><span>sincerely held</span><span><span> </span>religious beliefs, in all phases of the application and employment process. To request<span> </span></span><span>an accommodation,</span><span><span> </span>please email </span></span><a href="mailto:Candidateaccommodation@icf.com" target="_blank" rel="noopener noreferrer"><u><span><span><span><span><span><span><span><span><span><span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Candidateaccommodation@icf.com</span></span></span></span></span></span></span></span></span></span></span></u></a><span><span> and we will be happy to<span> </span></span><span>assist</span><span>. All information you provide will be kept confidential and will be used only to the extent<span> </span></span><span>required</span><span><span> </span>to provide needed reasonable accommodations. </span></span><span> </span></p></div><div><p></p></div><div><p><span><span>Read more about </span></span><a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank" rel="noopener noreferrer"><u><span>workplace discrimination righ</span><span>t</span><span>s</span></u></a><span><span><span> </span>or our benefit offerings which are included in the </span></span><a href="https://www.icf.com/legal/equal-employment-opportunity" target="_blank" rel="noopener noreferrer"><u><span>Transparency in (Benefits) Coverage</span><span><span> </span></span><span>Act.</span></u></a><span> </span></p></div><p></p><p style="text-align:inherit"> </p><p style="text-align:inherit"></p><div><b><u>Candidate AI Usage Policy</u></b></div><div><div><p style="text-align:left"><span><span>At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or<span> </span></span><span>assist</span><span><span> </span>with responses during interviews (whether in-person or virtual) is not<span> </span></span><span>permitted</span><span>. This policy is in place to<span> </span></span><span>maintain</span><span><span> </span>the integrity and authenticity of the interview process. </span></span><span> </span></p><p style="text-align:inherit"></p></div><div><p style="text-align:left"><span><span>However, we understand that some candidates may require accommodation</span><span><span> that involves the use of AI. </span>If<span> </span></span><span>such an</span><span><span> </span>accommodation is needed, candidates are instructed to contact us in advance at </span></span><a href="mailto:candidateaccommodation@icf.com" target="_blank" rel="noopener noreferrer"><u><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WIO0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">candidateaccommodation@icf.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></u></a><span><span>. We<span> </span></span><span>are dedicated to providing</span><span><span> </span>the necessary support to ensure that all candidates have an equal opportunity to succeed.</span></span> <span><span> </span></span></p></div></div><p style="text-align:inherit"><br> </p><p style="text-align:left"><b>Pay Range</b><span> - There are multiple factors that are considered in determining final </span><span>pay</span><span> for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. </span></p><p style="text-align:inherit"></p><p style="text-align:left"><span>The pay range for this position </span><span>based on full-time employment </span><span>is</span>:</p>$73,770.00 - $125,408.00<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>California Remote Office (CA99)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...