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<p>We are seeking a <strong>Zoho CRM Support Executive</strong> who is passionate about technology, automation, and business process improvement. The ideal candidate should have hands-on exposure to CRM or ERP platforms and a genuine interest in learning and innovating across CRM, ERP, AI, and automation domains.<br></p><p>We are a <strong>media and B2B event platform</strong> that connects industries, ideas, and innovation. Through our conferences, exhibitions, digital platforms, and knowledge initiatives, we bring together business leaders, policymakers, and innovators to exchange insights, showcase technology, and foster collaboration.<br></p><p>This is a <strong>learn-while-you-work</strong> opportunity designed for individuals eager to build a strong foundation in business systems and technology operations.<br><br></p><strong>Key Responsibilities<br><br><br></strong><ul> <li><p>Manage <strong>Zoho CRM configuration, user management, and access controls</strong>.<br></p> </li> <li><p>Handle <strong>lead forms, website integrations, and tracking code installations</strong>.<br></p> </li> <li><p><strong>Onboard new employees</strong> into CRM and related business systems.<br></p> </li> <li><p>Manage <strong>CRM integrations</strong> with AI tools, external databases, and campaign platforms.<br></p> </li> <li><p>Build and optimize <strong>no-code/low-code workflows</strong> within Zoho CRM and its ecosystem.<br></p> </li> <li><p>Assist in <strong>process mapping, automation, and workflow optimization</strong>.<br></p> </li> <li><p>Conduct <strong>data analytics</strong>, create dashboards and reports for business insights.<br></p> </li> <li><p>Perform <strong>data cleanup</strong>, identify anomalies, and ensure data accuracy.<br></p> </li> <li><p>Gain hands-on exposure to <strong>AI implementation</strong> and automation initiatives.<br></p> <br></li></ul>If you’re ready to learn, innovate, and grow with us, apply now.<br><br><br>Requirements<br><br><br><strong>Desired Skills & Qualifications<br><br><br></strong><ul> <li><p>Experience with <strong>CRM or ERP tools</strong> such as Zoho, Salesforce, HubSpot, or Odoo.<br></p> </li> <li><p>Basic knowledge of <strong>networking and web technologies</strong>.<br></p> </li> <li><p>Familiarity with <strong>HTML, WordPress, and webserver management</strong> is a strong plus.<br></p> </li> <li><p>Proficiency in <strong>Excel, Google Sheets, and CSV-based data management</strong>.<br></p> </li> <li><p>Good command over <strong>English (written and verbal)</strong>.<br></p> </li> <li><p>Strong <strong>analytical mindset</strong>, attention to detail, and problem-solving skills.<br></p> </li> <li><p>Eagerness to <strong>learn new tools, technologies, and automation processes</strong>.<br></p> <br><br><br></li></ul>Benefits<br><br><ul> <li><p>Learn and grow in <strong>Zoho CRM, automation, and AI integrations</strong>.<br></p> </li> <li><p>Gain practical exposure to <strong>business process transformation</strong> and <strong>digital systems</strong>.<br></p> </li> <li><p>Work in a <strong>fast-evolving, technology-driven organization</strong>.<br></p> </li> <li><p>Experience a supportive environment that encourages <strong>innovation and upskilling</strong>.<br></p></li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...