Emerging Business Representative

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<p><span style="font-size:12.0pt"><span style="font-family:DM Sans"><u><strong>Why you’ll love Softchoice:<br></strong></u><br>We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. <br><br></span></span><span style="font-size:12.0pt"><span style="font-family:DM Sans">We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. </span></span><br><span style="font-size:12.0pt"> </span></p><p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-family:'DM Sans'">The impact you will have:</span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Times New Roman', serif"> </span><span style="font-family:'DM Sans'"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">As an <strong>Emerging Business Representative,</strong> you are proving your tenacity with prospecting, building customer relationships with the tactical level of organizations such as the IT Manager. You will be expected to disrupt customers thinking and build consensus for Softchoice solutions to secure deals, and support the organizational strategy of driving towards a services organization. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'"><br>As a member of the inbound team you would be responsible supporting customers who have less than $500,000 in addressable spend with Softchoice. <br></span><span style="font-family:'Times New Roman', serif"> </span><span style="font-family:'DM Sans'"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-family:'DM Sans'">What you'll do:</span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Times New Roman', serif"> </span><span style="font-family:'DM Sans'">Respond to incoming client calls and purchase requests from any unmanaged client in North America – profile accordingly</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Follow up and close transactional renewals</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Proactively upsell to accounts in your defined territory</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Diversify and expand existing customer base by qualifying and positioning Softchoice solutions for client purchase requests and projects </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Discover other avenues to do business with customers and prospects</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Create and manage opportunities in Salesforce</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Follow up on quoted products and services</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Monitor incoming quote requests from a general inbox for all our unmanaged clients and respond accordingly.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Create and manage opportunities in Salesforce</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Follow up on quoted products and services</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Setting clients up on the Softchoice.com portal</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-family:'DM Sans'">What you'll bring to the table:</span></u></strong><span style="font-family:'DM Sans'"><br></span><span style="font-family:'Times New Roman', serif"> </span><span style="font-family:'DM Sans'"> </span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">1+ years of previous sales experience (B2B or B2C) </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">College or University degree </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Must be open to flexible work hours & statutory holiday alignment - you may be assigned to service customer in different times zones and country (US/Canada)</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-family:'DM Sans'">Compensation:</span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">A reasonable estimate of the current base pay range for this position in Ontario is $50,000 to $60,000 annually + 6% Target Incentives.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:</span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'DM Sans'">Additional Perks: Employee Discount Program</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p><br><span style="font-size:12.0pt"><span style="font-family:DM Sans"><strong><u>Not sure if you qualify? Think about applying anyway:</u></strong></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">We understand that not everyone brings 100% of the skills and experience for the role.<br><br>At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans"><strong><u>Why You’ll Love Working Here:</u></strong></span></span></p> <p> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:'DM Sans'"><strong><span style="font-size:12.0pt;line-height:107%">The People:</span></strong><span style="font-size:12.0pt;line-height:107%"> You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:'DM Sans'"><strong><span style="font-size:12.0pt;line-height:107%">High-Performing Culture:</span></strong><span style="font-size:12.0pt;line-height:107%"> At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:'DM Sans'"><strong><span style="font-size:12.0pt;line-height:107%">Flexibility:</span></strong><span style="font-size:12.0pt;line-height:107%"> Plan your workdays in a way that suits you best</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:'DM Sans'"><strong><span style="font-size:12.0pt;line-height:107%">Award-Winning Workplace:</span></strong><span style="font-size:12.0pt;line-height:107%"> Proudly recognized as a Great Place to Work for 20 consecutive years</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:'DM Sans'"><strong><span style="font-size:12.0pt;line-height:107%">Inclusive Culture:</span></strong><span style="font-size:12.0pt;line-height:107%"> We are committed to an inclusive culture where every team member can be their authentic self</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:'DM Sans'"><strong><span style="font-size:12.0pt;line-height:107%">Competitive Benefits:</span></strong><span style="font-size:12.0pt;line-height:107%"> Benefit from competitive perks that start on day one</span></li> </ul> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans"><strong><u>Inclusion & Equal opportunity employment:</u></strong></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">We are an equal opportunity employer committed to <strong>diversity, inclusion & belonging</strong>. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans"><strong><u>Require accommodation? We are ready to help:</u></strong></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to <a style="color:#ff5100;text-decoration:underline" href="file:///C:/Users/dnik/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/CFB2RD0J/asktalentacquisition@softchoice.com">asktalentacquisition@softchoice.com</a>. We are committed to working with you to best meet your needs.</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans"><strong><u>Our commitment to your experience:</u></strong></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">Before you start with us, we will conduct a criminal record check, verify your education, and check your references.</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans"><strong>Job Requisition ID: </strong>7508 <br><br>EoE/M/F/Vet/Disability  </span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:DM Sans">#LI-CW1</span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...