Intermediate Travel Designer – Latin

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Duties:

  • Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
  • Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarization trips with agents.
  • Continuous communication and excellent service delivery to agents at all times.
  • Keep Agents’ booking information updated.
  • Quote accurately and timeously keeping in mind strategic and preferred AP and upsell where possible.
  • Ensuring relevant information is obtained from the ARM prior to quoting.
  • Streamline operational negotiations by also reducing dead beds, waitlist chasing and maximizing camp operations role to create those life‑changing journeys for guests.

Requirements:

  • Matric
  • Tertiary certificate in Travel & Tourism/hospitality.
  • At least 3-5 years’ experience at an intermediate level with proven experience as a Travel Designer or in a similar role within the luxury travel industry.
  • A deep understanding of the Latin American travel market and clientele.
  • Knowledge of East Africa is a definite bonus and could set you apart.
  • Cultural insight would be a significant advantage.
  • Computer Literate (Microsoft Office, email, Internet)
  • Excellent communication skills both written and oral, in English.
  • A strong work ethic and the ability to thrive in a fast‑paced environment.
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