Job DescriptionDeputy Manager Manager Sr ManagerLocationBranch NameDistribution Capability CentreFunctionDCC Agency TrainingTitle of reporting managerBand5B 4 and 4AFunction SummaryDCC Distribution Capability Development Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the companys diverse financial product offerings The departments primary objective is to empower the sales channels ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India By focusing on continuous development this department drives internal mobility for training employees across various verticals fostering their personal growth while simultaneously enhancing the growth and success of the firms sales teams This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement Job SummaryExperienced Trainer with a strong background in the life insurance sector specializing in developing and delivering impactful training programs for employees and agents Skilled in product knowledge sales training and compliance with a focus on improving performance and achieving organizational goals Adept at identifying training needs creating engaging learning content and measuring the effectiveness of training initiatives Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes Key ResponsibilitiesConduct training modules for Agent Advisors and ADMsConducting induction and on boarding training programsTraining on selling skillsTraining on all MLI Insurance products and processesTraining on all MLI Digital tools and AssetsAll other training programs as outlined in the Agent and ADM learning journeyConducting GIDs and IIDsConducting PRP and FOD as and when requiredConducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and or virtual trainingsDeveloping facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessionsAdministrative Manager trainer to drive adoption of the digital learning platform across all rolesResponsible for driving digital assessments amongst Agents and ADMsResponsible for driving self learning among Agents and ADMsResponsible for calendaring and effectively planning all training sessions with the OH OHsResponsible for delivering all training adhering to the training calendar designedResponsible for driving business performance of all learnersResponsible to drive attendance to all training sessionsResponsible to capture attendance in TMS ELM within the stipulated time definedResponsible to coordinate with the OH OHs in calendaring all training sessions for an officeResponsible to plan travel for training sessions in various locations as requiredLook after training logisticsSchedule training sessionsEnsure wider participation of agents in programsEnsure set up of SMART Classroom is in place before commencing a sessionMonitor progress of agents on a continuous basisSeek regular feedback from agents Sales Managers Partner and Managing PartnerEnsure that agents follow moral and ethical standards when dealing with clientsMonitor Agent developmentUpdate training materialReview present training materialScan environmentIncorporate feedback from Agents Customers SMs Ps MPsEnsure that the agents get updated and continuous information on MLI productsFacilitate self development of agentsKey skills requiredIndustry Knowledge Strong understanding of life insurance products regulations and market trends Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience Presentation Skills Skilled in creating and delivering effective training sessions and workshops Coaching and Mentoring Ability to guide and motivate employees helping them improve their skills and performance Product Knowledge Deep knowledge of life insurance policies claims processes underwriting and sales techniques Training Development Experience in designing training materials modules and assessments tailored to the audiences needs Adaptability Ability to adjust training methods and content to fit different learning styles and levels Sales Skills Familiarity with sales techniques as training often focuses on improving sales performance within the life insurance space Problem Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively Technology Proficiency Familiarity with e learning platforms learning management systems LMS and other training tools Interpersonal Skills Strong relationship building skills to connect with trainees and collaborate with other departments Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement Job DescriptionDeputy Manager Manager Sr ManagerLocationBranch NameDistribution Capability CentreFunctionDCC Agency TrainingTitle of reporting managerBand5B 4 and 4AFunction SummaryDCC Distribution Capability Development Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the companys diverse financial product offerings The departments primary objective is to empower the sales channels ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India By focusing on continuous development this department drives internal mobility for training employees across various verticals fostering their personal growth while simultaneously enhancing the growth and success of the firms sales teams This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement Job SummaryExperienced Trainer with a strong background in the life insurance sector specializing in developing and delivering impactful training programs for employees and agents Skilled in product knowledge sales training and compliance with a focus on improving performance and achieving organizational goals Adept at identifying training needs creating engaging learning content and measuring the effectiveness of training initiatives Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes Key ResponsibilitiesConduct training modules for Agent Advisors and ADMsConducting induction and on boarding training programsTraining on selling skillsTraining on all MLI Insurance products and processesTraining on all MLI Digital tools and AssetsAll other training programs as outlined in the Agent and ADM learning journeyConducting GIDs and IIDsConducting PRP and FOD as and when requiredConducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and or virtual trainingsDeveloping facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessionsAdministrative Manager trainer to drive adoption of the digital learning platform across all rolesResponsible for driving digital assessments amongst Agents and ADMsResponsible for driving self learning among Agents and ADMsResponsible for calendaring and effectively planning all training sessions with the OH OHsResponsible for delivering all training adhering to the training calendar designedResponsible for driving business performance of all learnersResponsible to drive attendance to all training sessionsResponsible to capture attendance in TMS ELM within the stipulated time definedResponsible to coordinate with the OH OHs in calendaring all training sessions for an officeResponsible to plan travel for training sessions in various locations as requiredLook after training logisticsSchedule training sessionsEnsure wider participation of agents in programsEnsure set up of SMART Classroom is in place before commencing a sessionMonitor progress of agents on a continuous basisSeek regular feedback from agents Sales Managers Partner and Managing PartnerEnsure that agents follow moral and ethical standards when dealing with clientsMonitor Agent developmentUpdate training materialReview present training materialScan environmentIncorporate feedback from Agents Customers SMs Ps MPsEnsure that the agents get updated and continuous information on MLI productsFacilitate self development of agentsKey skills requiredIndustry Knowledge Strong understanding of life insurance products regulations and market trends Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience Presentation Skills Skilled in creating and delivering effective training sessions and workshops Coaching and Mentoring Ability to guide and motivate employees helping them improve their skills and performance Product Knowledge Deep knowledge of life insurance policies claims processes underwriting and sales techniques Training Development Experience in designing training materials modules and assessments tailored to the audiences needs Adaptability Ability to adjust training methods and content to fit different learning styles and levels Sales Skills Familiarity with sales techniques as training often focuses on improving sales performance within the life insurance space Problem Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively Technology Proficiency Familiarity with e learning platforms learning management systems LMS and other training tools Interpersonal Skills Strong relationship building skills to connect with trainees and collaborate with other departments Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement