Omni Sport Advisor (WOMEN PREFERRED)

Are you passionate and do you practise sports? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!


Watch this video to know about the role
       
1st Responsibility: Deliver a WOW Customer Experience
I greet, smile, and engage with customers to understand their needs
  • I am equipped to interact and engage with my customers
I promote sports by engaging customers through sports communities
  • I practice my sport and inspire customers to join sports communities.
  • I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.
I ensure my customer is Satisfied or Satisfied
  • I propose the right products & services depending on the needs of my customers
  • I use all our channels (in-store, .in, App) to satisfy the customer’s needs
  • I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
  • I ensure a smooth checkout experience
  • My customer is at the centre of my activity. I make myself available whatever I am doing.
  • I suggest complementary products to enhance the customer sports practice experience
  • I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability. 
  • I ensure the signages are updated for the customers (Self-informed best choice)
  • I am accountable for the delivery
2nd Responsibility: Create a WOW store experience
The layout is the best in class for my customer
  • My layout is safe for me, my team, and my customers.
  • My Layout is welcoming, seductive and engaging.
  • I ensure my customers can test all our solutions
I know and highlight the best omnichannel offer to my customers, both offline and online
  • I know the complete offer in my store and online
  • I ensure My customer will find the entire range of products for their sports practice - either in-store or online
  • I suggest the best possible solution to my customer as per their need
  • I ensure all the necessary services for my sport are available to my customer
  • I highlight our Circular offer and relevant services
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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