Platform Support Specialist (SAP HANA & CCH Tagetik)

June 2, 2026

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This is a remote position. PLEASE NOTE: <ul> <li>It is a remote position. </li> </ul> Job Description: We are seeking a highly motivated and skilled Platform Support Specialist to join our team and provide implementation and technical support for the Wolter Kluver CCH® Tagetik for SAP HANA® platform. The ideal candidate will play a critical role in ensuring the seamless operation, integration, and optimization of the platform, enabling clients to achieve superior financial performance and reporting capabilities. Key Responsibilities: Platform Support and Maintenance: <ul> <li>Provide technical support for the CCH® Tagetik for SAP HANA® platform, ensuring optimal performance and uptime. </li> <li>Troubleshoot and resolve issues related to data integration, metadata synchronization, and reporting. </li> <li>Monitor system performance and proactively address potential issues. </li> </ul> Integration and Data Management: <ul> <li>Manage and optimize the integration of SAP S/4HANA® and non-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI). </li> <li>Automate data and metadata extraction, mapping, and synchronization from SAP S/4HANA® tables and other systems. </li> <li>Ensure real-time data access and reporting capabilities. </li> </ul> Client Support and Training: <ul> <li>Collaborate with clients to understand their business needs and provide tailored solutions using the CCH® Tagetik platform. </li> <li>Train clients on platform functionalities, including financial close, consolidation, planning, and reporting processes. </li> <li>Act as a liaison between business and technical teams to ensure smooth communication and issue resolution. </li> </ul> System Optimization and Enhancements: <ul> <li>Utilize AI and machine learning tools to enhance close processes, including AI matching, anomaly detection, and driver-based analysis. </li> <li>Support the expansion of the platform's capabilities (e.g. tax compliance, and integrated disclosure). </li> </ul> Collaboration and Documentation: <ul> <li>Work closely with cross-functional teams, including IT, finance, and operations, to ensure seamless platform integration and functionality. </li> <li>Document processes, workflows, and solutions to maintain a knowledge base for internal and client use. </li> </ul> <h3>Requirements</h3> Qualifications: <ul> <li>Education: Bachelor's degree in computer science, Information Technology, Finance, or a related field. </li> <li>Experience: </li> </ul> <ul> <li>3+ years of experience in supporting SAP HANA or similar platforms. </li> <li>Familiarity with SAP S/4HANA®, SAP Analytics Cloud, </li> <li>Experience with financial close, consolidation, planning, and reporting processes. </li> </ul> Technical Skills: <ul> <li>Proficiency in SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI). </li> <li>Knowledge of metadata management and integration routines. </li> <li>Understanding of AI and machine learning technologies for financial processes. </li> </ul> Soft Skills: <ul> <li>Strong problem-solving and analytical skills. </li> <li>Excellent communication and client-facing abilities. </li> <li>Ability to work collaboratively in a team environment. </li> </ul>

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