Principal Engineer-SCCM, MECM, Intune

October 9, 2025

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Principal Engineer, Solutions ArchitectureDell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.Join us as Principal Engineer, Solutions Architecture on our Professional Services team in Hyderabad / Bengaluru to do the best work of your career and make a profound social impact.<h2> What you’ll achieve</h2>The Global Remote Delivery Team is looking for a Snr technical resource who will cultivate strong customer relationships ensuring a 'customer for life' relationship. Holds responsibility for achieving the Dell Technologies Bar of Excellence as the highest level of Customer Satisfaction for every customer.Acts as the trusted advisor to the customers executive team. Work collaboratively across customer key stakeholder organizations such as line of business leaders and IT decision makers. Working independently or as a team lead consulting with others as an SME. May Lead multi-functional teams at program management level and coordinates activities across multiple projects. Participates as an SME in developing internal training content and deliveryYou will:<ul><li>Creates/owns solutions documentation and leads technical customer engagements, contributes to executive level customer facing presentations.</li><li>Responsible for identifying and developing new opportunities at existing clients as well as opportunities with new clients</li><li>Develops and implements best practices and process improvements throughout the organization.</li><li>Influences and negotiates cross-functional teams, build and develop team competence through certifications and training programs</li><li>Prepares technical architectural and implementation design documents and works with the Project Manager to develop the implementation plan, manage Escalation & Change Control procedures necessary</li></ul><h2>Take the first step towards your dream career</h2><h2>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</h2><h2></h2><h2>Essential Requirements </h2><ul><li>8-12 years of related experience in a professional role with a Bachelor’s degree; or 3+ years with a Master’s degree; excellent understanding of SCCM\MECM \Intune design and administration.</li><li>Proven track record in Mobile Device Management</li><li>Strong writing skills and demonstrated ability to document processes for the customer</li><li>Strong communication skills in working with the customer</li><li>Strong knowledge, understanding and application of project management principles and methodologies</li></ul>Desirable Requirements:<ul><li>Knowledge and experience in running multifunctional and remote teams</li></ul>Who we areWe believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 15 July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy <a href="https://jobs.dell.com/equal-employment-opportunity-policy-statement" target="_blank" rel="noopener noreferrer">here</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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