Scheduler I - Home Health Administration

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Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Job Overview

As a Scheduler in our Homecare scheduling department, your primary responsibility is to support and ensure that appointments are scheduled according to protocol, criteria, and preferences. You will help patients schedule routine and on‑call nursing services, rehabilitation services or home care aide services, move patients into vacant appointments due to cancellations, prioritize urgent cases, and offer next‑day appointments to patients who need to be discharged.

Remote position: This role is remote for candidates residing in the Northeast Ohio area. The caregiver works Monday through Friday from 9:00 am to 5:30 pm. Weekend rotations include 1 weekend every four weeks and a scheduled day off for weekend commitment. One holiday is required per year.

Responsibilities
  • Coordinate with Central Admissions, Coordinators, and Liaison staff to accept appropriate patient referrals.
  • Receive add‑to‑care orders and requests for secondary services.
  • Process all scheduling functions in system and communicate information to staff.
  • Facilitate the flow of patient needs and status information between disciplines and ensure all intake and patient referral information is entered into the database.
  • Monitor equity in the distribution of workload and optimize staff productivity levels.
  • Assign patients and facilitate the exchange of information between interdisciplinary staff, central admissions, and pharmacy.
  • Perform general clerical and support activities.
Qualifications
  • High School Diploma or GED.
  • One year of recent scheduling experience.
  • Basic knowledge of computers, word‑processing, and medical terminology.
Physical Requirements
  • Requires ability to sit or stand 80% of the time.
  • Requires frequent data entry and sitting.
  • Must have normal or corrected vision, hearing, and speech.
Personal Protective Equipment
  • Follows standard precautions using personal protective equipment as required.
Compensation

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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