Senior Software Engineer, Product (Remote)

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<p style="min-height:1.5em"><strong>About Persona</strong></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://withpersona.com/"><u>Persona</u></a> is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.</p><p style="min-height:1.5em">We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Coursera uses Persona to ensure the right person is earning each degree. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.</p><p style="min-height:1.5em">We believe that making the internet safer and more human requires <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=Jq4qqR3I9JA"><u>a team that reflects the diverse, global nature of the people we aim to serve</u></a>. We’re growing rapidly and looking for exceptional people to join us.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About the Role</strong></p><p style="min-height:1.5em">We’re building both a product and a technology, and we always prioritize acting in a customer-centric way. In this role, you'll be presented with challenging technical problems, as Persona's product needs are increasingly complex as we balance the ever-changing compliance requirements of our customer base, ranging from small startups to Fortune 10 companies. You’ll build reliable products and seamless user experiences that will contribute directly to the long-term quality of the Persona product.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What you'll do at Persona</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Design, build, and ship foundational aspects of the identity platform</p></li><li><p style="min-height:1.5em">Create innovative solutions that will help fight fraud and delight customers</p></li><li><p style="min-height:1.5em">Work directly with customers to build product features</p></li><li><p style="min-height:1.5em">Handle all different types of scale - from helping a new start up automate their manual processes to supporting enterprises with their Super Bowl Sunday scale</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What you'll bring to Persona</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Product-thinker -</strong> You build products in a way that maximizes product value while minimizing complexity. You understand and can resolve tensions between product requirements and engineering design for large-scale projects.</p></li><li><p style="min-height:1.5em"><strong>Innovative mindset -</strong> You go beyond implementing what is tasked and make product suggestions and features that help push our product forward. You are naturally curious and embrace change.</p></li><li><p style="min-height:1.5em"><strong>Independent thinking -</strong> You learn from your mistakes quickly, and know how to unblock yourself when needed. You give yourself agency to take on new problems and drive them to impactful solutions.</p></li><li><p style="min-height:1.5em"><strong>Perfect is the enemy of good -</strong> You take pride in understanding and solving problems as soon as possible, and learn quickly from mistakes in the spirit of growing as an engineer. </p></li><li><p style="min-height:1.5em"><strong>Collaborative spirit -</strong> Collaboration isn’t just a buzzword for you, it’s your secret to success. You leverage the diverse perspectives of your teammates and sometimes go out of your way to learn other functions to get the job done.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Nice to have</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5+ years of experience as a software engineer</p></li><li><p style="min-height:1.5em">Experience with our tech stack: React, Ruby on Rails, Kubernetes, Google Cloud (GCP), MySQL, MongoDB</p><p style="min-height:1.5em"></p></li></ul><p style="min-height:1.5em"><strong>Benefits and perks</strong></p><p style="min-height:1.5em">Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.glassdoor.com/Overview/Working-at-Persona-Identities-EI_IE4135645.11,29.htm"><u>Glassdoor</u></a>.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Diversity, equity, inclusion and belonging</strong></p><p style="min-height:1.5em">At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.</p><p style="min-height:1.5em"></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...