Startup Generalist

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<strong>Experience</strong>: 3.00 + years<br><br><strong>Salary</strong>: Confidential (based on experience)<br><br><strong>Expected Notice Period</strong>: 7 Days<br><br><strong>Shift</strong>: (GMT-04:00) America/New_York (EDT)<br><br><strong>Opportunity Type</strong>: Remote<br><br><strong>Placement Type</strong>: Full Time Indefinite Contract(40 hrs a week/160 hrs a month)<br><br><strong>(*Note: This is a requirement for one of Uplers' client - Bake Street)<br><br><strong>What do you need for this opportunity?<br><br><strong>Must have skills required:<br><br></strong>Marketing & communications, Self-Starter Attitude, Startup environment familiarity, Team collaboration skills, Content Creation, Customer support expertise, Data Research, Problem-solving mindset, Quick learning ability, Social media Management, Tech-savvy & adaptable, Video Editing<br><br><strong>Bake Street is Looking for:</strong> <br><br></strong></strong><strong>Startup Generalist<br><br></strong>We’re looking for a hands-on, resourceful <strong>Startup Generalist</strong> who thrives in a fast-paced startup environment and loves wearing multiple hats. If you’re the kind of person who figures things out, learns fast, and gets things done, we’d love to meet you.<br><br><strong>What You’ll Do<br><br></strong><strong>Customer Support<br><br></strong><ul><li>Learn our product inside and out to assist customers effectively.</li><li>Manage live chat and phone support to troubleshoot issues.</li><li>Communicate with empathy, clarity, and accountability.<br><br><br></li></ul><strong>Social Media & Engagement<br><br></strong><ul><li>Create, schedule, and post content (reels, posts, stories) for Instagram, Facebook, TikTok, Reddit, and LinkedIn.</li><li>Engage with other bakery businesses — like, comment, and build community.</li><li>Track engagement and share creative ideas for growth.<br><br><br></li></ul><strong>Content Creation<br><br></strong><ul><li>Design marketing flyers, social media visuals, and email campaigns.</li><li>Create short, engaging product videos highlighting product features and customer stories.<br><br><br></li></ul><strong>Testing<br><br></strong><ul><li>Conduct usability testing on the customer portal.</li><li>Identify bugs and suggest improvements based on user experience.<br><br><br></li></ul><strong>Sales & Marketing<br><br></strong><ul><li>Make outbound calls to qualify leads and confirm bakery owner details.</li><li>Send personalized follow-up emails to potential customers.<br><br><br></li></ul><strong>Research<br><br></strong><ul><li>Collect and refine business and owner data for bakeries across key regions.</li><li>Support sales and marketing with accurate, updated data.<br><br><br></li></ul><strong>What We’re Looking For<br><br></strong><ul><li>Strong communication and writing skills.</li><li>Creative eye for design and social media storytelling.</li><li>Quick learner with high adaptability who can switch between roles easily.</li><li>Tech-savvy and comfortable using Canva, social media, word, google suite.</li><li>Self-starter who can work independently with minimal supervision.</li><li>Problem solver who takes initiative to fix, improve, and innovate.</li><li>Team player with a positive, can-do attitude.<br><br><br></li></ul><strong>Bonus Points<br><br></strong><ul><li>Experience in startups or small teams.</li><li>Familiarity with video editing tools.</li><li>Background in marketing, communications, or customer success.<br><br><br></li></ul><strong>Why Join Us<br><br></strong><ul><li>Learn everything about SaaS, sales, marketing, and customer operations.</li><li>Direct mentorship from founders.</li><li>Opportunity to grow fast as this role can evolve into leadership.</li><li>Be part of a small, passionate team making a real impact in the bakery industry.<br><br><br></li></ul><strong>How to apply for this opportunity?<br><br></strong><ul><li>Step 1: Click On Apply! And Register or Login on our portal.</li><li>Step 2: Complete the Screening Form & Upload updated Resume</li><li>Step 3: Increase your chances to get shortlisted & meet the client for the Interview!<br><br><br></li></ul><strong>About Uplers:<br><br></strong>Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.<br><br>(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).<br><br>So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...