Temporary Call Center Representative

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PEG's client, a nationally recognized car rental company, is seeking a Temporary Call Center Representative to support their team. This fully remote opportunity is approved for a 60-day contract and is ideal for professionals who thrive in a fast-paced, customer-focused environment and have strong communication and organizational skills.

Key Responsibilities:

  • Take incoming calls from drivers, clients, and vendors regarding collision and glass claims
  • Provide clear, accurate information while delivering a high level of customer service
  • Document claim details and interactions thoroughly and efficiently
  • Complete a small amount of assigned administrative work during off-queue hours
  • Maintain professionalism and confidentiality when handling sensitive information
Qualifications:
  • Previous call center or customer service experience preferred
  • Strong verbal communication skills and professional phone presence
  • Ability to manage multiple tasks in a fast-paced environment
  • Detail-oriented with strong documentation skills
  • Comfortable handling sensitive or claim-related conversations
  • Must have a reliable high-speed internet connection
  • Must provide your own computer/laptop suitable for remote work
Schedule & Work Environment:
  • Monday through Friday
  • 10:00 AM – 7:00 PM CST
  • Fully remote
This is a great opportunity to gain experience with a respected national brand while supporting an essential function within their Risk Management department.

 
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