Microsoft 365 / Exchange Online Administrator (GoDaddy Mig, Email Trouble & Ongoing Support)

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We are a small leadership development organization with a team of three that recently migrated our email from GoDaddy to Microsoft 365.

Since the migration, we've experienced several ongoing issues that we need help resolving. We are looking for an experienced Microsoft 365 professional who can assess our environment, identify the root causes, resolve the issues, and ideally become our trusted IT resource moving forward.

Current issues include:

Legitimate inbound emails occasionally bouncing back to senders

Email delivery inconsistencies

Reviewing Microsoft 365 and Exchange Online configuration after migration

Reviewing DNS records (MX, SPF, DKIM, and DMARC)

Verifying mailbox settings, aliases, forwarding rules, and permissions

Reviewing Microsoft 365 security settings and best practices

Ensuring our email environment is stable, secure, and properly configured

We're looking for someone who:

Has extensive experience with Microsoft 365 and Exchange Online

Has successfully supported GoDaddy to Microsoft 365 migrations

Understands DNS, email authentication, and mail flow

Can troubleshoot email delivery and bounce-back issues

Communicates clearly with non-technical users

Documents findings and recommendations in plain language

This engagement will begin with diagnosing and resolving our current issues. If it's a good fit, we would like to establish an ongoing relationship with someone we can contact when Microsoft 365 or email issues arise.

When responding, please include:

A brief description of similar projects you've completed.

Your experience supporting GoDaddy to Microsoft 365 migrations.

Your experience troubleshooting Exchange Online email delivery and bounce-back issues.

Your availability this week.

Whether you recommend an hourly or fixed-price engagement for this type of work.

We value clear communication, practical solutions, and someone who enjoys building long-term relationships with small organizations.

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