HR Advisor Consultant-REMOTE (11-8 PST Schedule)

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About the position

The HR Advisor position provides generalist support for ManpowerGroup Talent Solutions’ clients. In this role, you join a high-energy and collaborative team that is dedicated to providing end-to-end HR support to our global workforce for all of their HR needs. This role operates on the night shift team with a Monday–Friday schedule from 11:00 PM to 8:00 AM PST. • Provide guidance and resolution of HR issues across the breadth of HR’s services and offerings including, but not limited to: benefits, payroll, workplace accommodations, global mobility, compensation, talent development, etc. • Deliver world class care experiences that helps our employees get back to doing the best work of their lives • Contribute to a highly collaborative, cross-functional team dedicated to continuous improvement of the workforce experience • Partner closely with centers of excellence to influence improvement in programs and offerings based on voice of customer and customer experience • Deliver personalized care experiences and effective partnership through multiple modes of communication to include chat/phone/case work • Coach end users through use of HR technology systems and SaaS applications

Responsibilities

  • Provide guidance and resolution of HR issues across the breadth of HR’s services and offerings including, but not limited to: benefits, payroll, workplace accommodations, global mobility, compensation, talent development, etc.
  • Deliver world class care experiences that helps our employees get back to doing the best work of their lives
  • Contribute to a highly collaborative, cross-functional team dedicated to continuous improvement of the workforce experience
  • Partner closely with centers of excellence to influence improvement in programs and offerings based on voice of customer and customer experience
  • Deliver personalized care experiences and effective partnership through multiple modes of communication to include chat/phone/case work
  • Coach end users through use of HR technology systems and SaaS applications

Requirements

  • 3+ years of HR generalist experience
  • Bachelor's degree preferred
  • Experience supporting end-to-end HR offerings, LOA, Payroll, Benefits, etc.
  • Adept at coaching people leaders and employees
  • Team player and adept at collaboration in a virtual, global environment
  • Continuous improvement mind-set
  • Comfortable with heavy use of technology
  • Work hours are normal business hours with expectation for periodic overtime

Benefits

  • ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...